Humanoid robot Pepper is placed at the lobby area of a hotel in Tokyo reserved for coronavirus patients with mild or no symptoms. Researchers say they could soon be undertaking all front and back of house activities in hotels to help the industry from the coronavirus crisis. These include cooking hamburgers and cleaning floors, as well as serving cocktails, checking in hotel guests, and delivering items to hotel rooms. They say the development of service robots are anticipated to increase efficiency and productivity of hotel activities. The team from the University of Surrey spoke to 19 different hotel HR experts to identify the key trends and major challenges that will emerge in the next ten years.

As the ripple of COVID-19 careens around the globe, it's forcing humankind to innovate and change the way we work and live. The upside of where we find ourselves right now is that individuals and corporations will be more resilient in a post-COVID-19 world. Here are nine predictions of what our world may look like once we have left the pandemic behind. There was a time not too long ago when we were impressed by touch screens and all they enabled us to do. COVID-19 has made most of us hyper-aware of every touchable surface that could transmit the disease, so in a post-COVID-19 world, it's expected that we'll have fewer touch screens and more voice interfaces and machine vision interfaces. Prior to the pandemic, we saw the rollout of contactless payment options through mobile devices.

As the ripple of COVID-19 careens around the globe, it's forcing humankind to innovate and change the way we work and live. The upside of where we find ourselves right now is that individuals and corporations will be more resilient in a post-COVID-19 world. Here are nine predictions of what our world may look like once we have left the pandemic behind. There was a time not too long ago that we were impressed by touch screens and all they enabled us to do. COVID-19 has made most of us hyper-aware of every touchable surface that could transmit the disease, so in a post-COVID-19 world, it's expected that we'll have fewer touch screens and more voice interfaces and machine vision interfaces. Prior to the pandemic, we saw the rollout of contactless payment options through mobile devices.